Privacy Policy

Last updated: February 12, 2026

1. Information We Collect

When you create an Island Koala account, we collect:

• Account information: your name, email address, and password (stored securely hashed).
• Usage data: conversation history, vocabulary progress, and learning statistics.
• Payment information: processed securely through our payment provider. We do not store your credit card details.

2. How We Use Your Information

We use your information to:

• Provide and improve the Island Koala language learning platform.
• Generate AI-powered conversations and feedback.
• Track your learning progress and statistics.
• Send you important account-related notifications.

3. Third-Party Services

We use third-party services to provide certain features:

• AI services: to generate conversations, provide real-time feedback, and analyze your responses. Your conversation data is sent to third-party AI providers for processing.
• Speech recognition services: to convert your spoken responses into text for analysis and feedback.
• Text-to-speech services: to generate natural-sounding audio for AI responses.

4. Data Security

We take reasonable measures to protect your data. All communications are encrypted using HTTPS. Passwords are stored using industry-standard hashing algorithms.

5. Data Retention

Your data is retained as long as your account is active. You may request deletion of your account and all associated data by contacting us.

6. Your Rights

You have the right to:

• Access your personal data.
• Export your conversation history.
• Request deletion of your account.
• Opt out of non-essential communications.

7. Cookies

We use essential cookies for session management and authentication. We do not use third-party tracking cookies or advertising cookies.

8. Contact

For privacy-related questions, contact us at lois.talagrand@gmail.com.